Terms & Conditions
General Terms and Conditions (GTC) – Cora’s House & Horses
Version: 28 December 2025
1. Scope of Application
These General Terms and Conditions apply to all bookings of accommodation, riding activities, and other
services offered by Cora’s House & Horses. By making a booking, the guest accepts these GTC as an
integral part of the contract.
2. Conclusion of Contract
A contract is concluded once the guest submits a booking request by email, form, or verbally and we
confirm the booking in writing (by email). Upon confirmation, these GTC are deemed accepted.
3. Payment Terms
To secure a booking, a deposit equal to one night’s accommodation is required. The remaining balance is
due upon arrival unless otherwise agreed. Payments may be made in cash (ISK, EUR, or USD) or by bank
transfer. Proof of payment must be provided for bank transfers.
4. Cancellation Policy for Riding Activities (by the Guest)
Riding tours and horse-related activities require individual planning, suitable horses, and qualified staff. Up
to 7 days before the scheduled riding date, cancellation or rescheduling is free of charge. From 7 to 3 days
before the riding date, 50% of the price will be charged. Less than 3 days before the riding date or in case
of no-show, 100% of the price will be charged.
5. Cancellation Policy for Accommodation (by the Guest)
Up to 14 days before arrival, cancellation is free of charge. From 14 to 3 days before arrival, 50% of the
price will be charged. Less than 3 days before arrival or in case of no-show, 100% of the price will be
charged.
6. Cancellation of Riding Activities by Us
If a riding activity must be cancelled for reasons beyond our control (e.g. weather conditions, safety
concerns, illness of a horse, or animal welfare considerations), we will attempt to offer an alternative date.
If no alternative date is possible, a value voucher of the corresponding amount will be issued. Refunds are
excluded.
7. Cancellation of Accommodation by Us
If we are forced to cancel an accommodation booking due to unavoidable or unforeseen circumstances,
we will refund 100% of all payments already made. No further claims shall arise.
8. Participation in Riding Activities – Safety & Responsibility
Participation in riding activities is at the guest’s own risk. The guest is aware that handling horses and
riding involve an increased risk of injury, that activities take place in natural environments, and that
weather, ground, and environmental conditions may vary. Instructions given by staff must be followed at all
times. Failure to comply with safety instructions may result in exclusion from the activity without refund.
9. Liability
Cora’s House & Horses is liable only for damages caused by intent or gross negligence. No liability is
assumed for accidents, injuries, or damages during riding activities, weather-related impairments, force
majeure or natural events, or loss or damage of personal belongings. Liability for slight negligence is
excluded to the extent permitted by law.
10. Requirements for Participation in Riding Activities
The guest confirms that they are physically and medically fit to participate in riding activities. Any existing
medical conditions must be disclosed in advance. Minimum age, riding experience, or weight restrictions
may apply depending on the activity and will be communicated in advance.
11. Check-in / Check-out
Check-in: 3:00 pm – 7:00 pm. Check-out: by 11:00 am. Deviations are only possible by prior arrangement.
12. Conduct & House Rules
Guests are required to treat animals, staff, other guests, and the property of the business with respect. In
cases of serious misconduct, we reserve the right to terminate the stay or participation in activities early
without refund.
13. Data Protection
Personal data is processed solely for the purpose of booking administration and will not be shared with
third parties unless legally required. Further information can be found in our Privacy Policy.
14. Final Provisions
Should individual provisions of these GTC be wholly or partially invalid, the validity of the remaining
provisions shall remain unaffected. The law of the Republic of Iceland applies. Place of jurisdiction is
Iceland, where legally permissible. In case of discrepancies between the German and English versions,
the English version shall prevail.
15. Vouchers
Our value vouchers may be flexibly redeemed for riding tours and accommodation and will be credited
against the applicable price. Vouchers are always issued at their full nominal value, even if purchased at a
discount or as part of a promotion. Vouchers are valid for an unlimited period as long as Cora’s House &
Horses continues to operate. Upon permanent closure of the business, all vouchers lose their validity; no
further claims, in particular for refunds or compensation, shall arise. Cancellation or cash redemption of
vouchers is excluded. Vouchers are transferable but can only be redeemed once. Redemption requires
prior booking and is subject to availability. The cancellation policies of these GTC apply to bookings made
with vouchers. No replacement is provided for lost, stolen, or damaged vouchers. If the voucher value
does not cover the full price of the booked service, the difference must be paid in accordance with the
payment terms